Terms & Conditions: Thankyou Glass Campaign

Pay What You Can Glass Forever Bottle Promotion

  • The promotion starts at 8am AEST 29/05/2024 and ends at 8am AEST 03/06/2024, or until stocks last
  • This promotion is for the marketing of the Thankyou Glass Forever Bottle and the marketing of the Thankyou brand
  • This special offer is designed specifically for our valued Australian supporters
  • This offer is only available for promotional items purchased via Thankyou’s eCommerce website thankyou.co
  • Customers must be individuals, and a residential address for delivery in Australia will be requested upon completion of order. 
  • Each order is limited to 10 units of promotional items – the Thankyou glass collection, available at a “Pay What You Can” price.
  • Orders are limited to one per customer
  • Customers are invited to “Pay What You Can” by entering a preferred price for each unit of the Thankyou Glass Forever Bottles with a minimum price of $1. Recommended Retail prices are provided as a guide to the value of the product.
  • Total order value after discount must be greater than $79 to qualify for free shipping, for orders below the total value of $79, Normal Shipping Rates Apply.
  • Where we lawfully cancel an order or when an order breaches these Terms & Conditions for the “Pay What You Can Glass Forever Bottle Promotion”, the customer will be notified promptly, and any payment received by Thankyou will be refunded.
  • Any other queries about the Thankyou glass range or any Thankyou products, please contact us directly at hello@thankyou.co
  • Thankyou reserves the right to modify or terminate this promotion, including these terms and conditions, but such modification or termination will not have effect on any orders made prior to that time. 
  • These terms and conditions are not intended to impact any statutory consumer rights you may have. We respect and uphold your rights as a consumer. We encourage fair and responsible use of the Pay What You Can.
  • By participating, you agree to abide by these terms and conditions, Terms Of Use, Privacy Policy and Returns & Refunds policies available on our website. 



Thankyou Group Pty Ltd (ABN 40 132 861 879) Level 4/459 Church Street, Richmond, Victoria 3121.

Who can enter?

Only Australian residents who are aged 18 or over.

Who can't enter?

Directors, officers, management and employees (and their immediate families) of: the Promoter; and the agencies, companies or participating premises associated with this competition.

Competition Period

8am (AEST) on 29/05/2024 to 8am (AEST) on 03/06/2024, unless the ‘pay-what-you-can’ offer on the Thankyou Glass Collection is sold out prior.



Entry instructions

To automatically receive one (1) entry into the draw, you must, during the Competition Period:

      • Place an order online through the Website for at least one product from the Thankyou Glass collection (Thankyou Glass Forever Bottle – Pump, Thankyou Glass Forever Bottle – Trigger and/or  Thankyou Glass Forever Bottle – Deodorant) in one transaction (Qualifying Purchase);

The total order value at checkout must be of at least $100 or more. The $100 cart value can be comprised of any product on the thankyou.co website, as long as at least one product from the Thankyou Glass collection (Qualifying Purchase) is included.

How many winners will there be and how will they be chosen?

There will be 5 winners determined in respect of this competition.

There will be 1 draw conducted. 

The draw will be held at 12pm (AEST) on 04/06/2024 at Level 4/459 Church St, Richmond, 3121.

The first 5 valid entries drawn randomly from the entries received during the Competition Period will each win a prize. 

The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

What can I win?

There are 5 prizes available to be won.

Each prize is $500 worth of Thankyou products of your choice (that are available online at thankyou.co).

Total prize pool

The total prize pool is up to $2,500.

How many times can I enter?

You can only enter once during the Competition Period.

This reflects the limit on the Thankyou Glass Collection ‘pay-what-you-can’ offer, being an order limit of one order per person that utilises the ‘pay-what-you-can’ mechanic.

How and when will the winners be informed?

Within two business days of determination, winners will be notified in writing at the email address used to place the order.

Unclaimed prize/s

Prize claim date: By 5pm (AEST) on 03/07/2024.

Unclaimed prize determination: 12pm (AEST) on 04/07/2024 at the same location as the original draw.

If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s amongst valid entrants. Any such winners will be informed in writing at the email address used to place the order.

If any prize remains un-won at the end of this promotion, or if a prize winner cannot be found, that information will be published on the Website on 05/08/2024.

Collection and use of your personal information

If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation.  You consent to the Promoter using your name and image in any promotional or advertising activity.

The Promoter may collect your personal information directly or through the Promoter's agents or contractors. The Promoter will use your personal information to conduct and manage the competition. The Promoter may disclose your personal information to the Promoter's related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data. This may include disclosures to organisations outside Australia such as the United States of America, the Netherlands, New Zealand and Hong Kong.

By entering, you consent to the Promoter keeping your personal information on its database to use for future marketing purposes, including contacting you by electronic messaging.  By entering, you consent to receive email or SMS messages from the Promoter without any functional unsubscribe facility.

The Promoter’s Privacy Policy (see https://thankyou.co/privacy-policy) includes information about:

      • how to seek access to the personal information the Promoter holds about you and seek correction of the information; and
      • how to complain about a privacy breach and how the Promoter will deal with such a complaint.


1 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 


2 Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter.   The Promoter is not liable for any problems with communications networks.  If you return a Qualifying Purchase your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). You will receive a return message confirming your entry. You are responsible for your own costs associated with entering.  The Promoter is not liable for any problems with communications networks outside its reasonable control.  If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 


7 Prizes and all elements of prizes must be taken as specified, as and when offered and cannot be altered or changed in any way by you or will be forfeited, and if forfeited, the Promoter will not be liable.  If you forfeit the prize or any element of the prize for whatever reason, you will not be given cash or any alternative prize as a substitute.  Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter.

8 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.


9 Any material failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

10 If you or your entry are deemed by the Promoter to breach these Terms and Conditions materially, your entry (or at the Promoter's discretion, all of your entries) may be discarded.  The Promoter may, at any time, require you to produce documentation to establish to the Promoter's reasonable satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

11 You must not:

        • tamper with the entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the entry process);
        • engage in any conduct that may jeopardise the fair and proper conduct of the competition;
        • act in a disruptive, annoying, threatening, abusive or harassing manner;
        • do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
        • breach any law; or
        • behave in a way that is otherwise inappropriate. 

12 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted for reasons outside the Promoter's reasonable control, including failure of any third parties to forward entry forms for inclusion in the draw, where relevant.

13 If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time.  In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

14 Prizes cannot be transferred or exchanged nor redeemed for cash.  Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.  The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST.  The Promoter is not responsible for any change in prize value.  You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.

16 If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, pandemic, public health orders and the like, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.

17 The Promoter is not responsible for any tax implications arising from you winning a prize.  You should seek independent financial advice.  If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.


18 You may have consumer rights under statute including under the Competition and Consumer Act 2010 (Cth), which may be relevant to any issue or problem you encounter in relation to this competition and cannot be excluded or restricted.  Nothing in these Terms and Conditions excludes or restricts those rights.  See www.accc.gov.au for more information about those rights.

19 Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).   

20 Without limiting the previous paragraphs, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant), due to circumstances beyond the Promoter's reasonable control.  Unless otherwise specified, prize/s will only be delivered to addresses in Australia.

21 This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram, TikTok and Twitter.  You provide your information to the Promoter and not to any social media platform.  You completely release any relevant social media platforms from any and all liability.