Thankyou Cleaning Campaign

Terms and Conditions


Thankyou Group Pty Ltd (ABN 40 132 861 879) Level 4/459 Church Street, Richmond, Victoria 3121.

Who can enter?

Only Australian residents who are aged 18 or over.

Who can't enter?

Directors, officers, management and employees (and their immediate families) of: the Promoter; and the agencies, companies or participating premises associated with this competition.

Competition Period

7AM (AEST) on 17/04/2024 to 11.59pm (AEST) on 15/05/2024.

Social Media Account/s

  • Instagram:

  • TikTok:

  • Facebook:

Entry instructions

To enter, you must, during the Competition Period:
a) Access the Instagram, TikTok and/or Facebook application on your smart phone or tablet;
b) Take a photo or video of you supporting Thankyou’s Cleaning Campaign by featuring the Thankyou Universal Cleaner product (the photo/video must only promote the Promoter's products); and
c) Upload the photo/video to Instagram, TikTok and/or Facebook, tagging @thankyouaus on Instagram or TikTok or @Thankyou on Facebook.
  • For avoidance of doubt, you may choose to enter on any or all of the social media platforms listed above, and each entry you make per social media platform constitutes one entry. For example, if you enter once via Instagram and once via Facebook, you will have submitted two entries.
  • Your privacy settings must be set to public so the Promoter can access your entry.
  • The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting an entry.

How many winners will there be and how will they be chosen?

  • There will be 5 winners determined in respect of this competition.
  • There will be 1 draw conducted.
  • The draw will be held at 12pm (AEST) on 16/05/2024 at Level 4/459 Church St, Richmond, 3121.
  • The first 5 valid entries drawn randomly from the entries received during the Competition Period will win a prize.
  • The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

What can I win?

There are 5 prizes available.

Each prize is a Thankyou prize pack valued at $1,911.50 that includes the following:

  • 3 Forever Bottles (empty glass), 2 x Personal Care, 1 x Cleaning valued at $29.95 each;

  • 1 Forever Bottles (aluminium bottles) valued at $17.95 each;

  • 2 Forever Bottles (empty glass), 2 x Deodorant valued at $17.95 each;

  • 1 100mL Deodorant Refill valued at $17.95 each;

  • 1 Hand & Body Wash 1L Refill valued at $17.95 each;

  • 1 Universal Cleaner Refill 3L valued at $39.95 each;

  • 1 Thankyou Branded Cleaning Microfibre Cloth valued at $17.95 each;

  • 1 Thankyou Chapter One Book $24.95 each;

  • 1 Thankyou Branded Cleaning tool: Squeegee valued at 29.95; and

  • 1 Thankyou Branded T-Shirt (Adult Size) valued at $79.95 each.

Total prize pool

The total prize pool is $1,911.50

How many times can I enter?

  • There is no limit on the number of entries you can submit, provided each entry is submitted separately in accordance with these Terms and Conditions.

  • For clarity, you may submit multiple entries on Instagram, TikTok and/or Facebook.

How and when will the winners be informed?

Winners will be notified by in writing on the Social Media Account/s used for entry within two business days of determination.

Unclaimed prize/s

  • Prize claim date: By 5pm (AEST) on 13/06/2024.

  • Unclaimed prize determination: 12pm (AEST) on 14/06/2024 at the same location as the original draw.

  • If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s amongst valid entrants. Any such winners will be informed in writing on the Social Media Account/s used for entry within two business days of determination.

  • If any prize remains un-won at the end of this promotion, or if a prize winner cannot be found, that information will be published on the Thankyou website on 14/06/2024.

Collection and use of your personal information

  • If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity.

  • The Promoter may collect your personal information directly or through the Promoter's agents or contractors. The Promoter will use your personal information to conduct and manage the competition. The Promoter may disclose your personal information to the Promoter's related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data. This may include disclosures to organisations outside Australia such as the United States of America, the Netherlands, New Zealand and Hong Kong.

  • By entering, you consent to the Promoter keeping your personal information on its database to use for future marketing purposes, including contacting you by electronic messaging. By entering, you consent to receive email or SMS messages from the Promoter without any functional unsubscribe facility.

The Promoter’s Privacy Policy (see includes information about:

a) how to seek access to the personal information the Promoter holds about you and seek correction of the information; and

b) how to complain about a privacy breach and how the Promoter will deal with such a complaint.


1. These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions.

2. Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. The Promoter is not liable for any problems with communications networks outside its reasonable control. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
3. Every entry must be your original work and not copied or owned by any other person. You warrant that your entry does not breach any third party rights (for example, intellectual property rights) and its use by the Promoter or any other person will not breach such rights nor otherwise breach any law (for example, it is not defamatory, in contempt of court or in breach of any privacy law). Your entry must not be obscene, offensive, malicious, discriminatory, indecent or (in the Promoter's opinion) otherwise objectionable or inappropriate (for example it must not include nudity or language the Promoter deems offensive).
4. You must not include any other person in your entry unless they have consented to you submitting it in this competition. You must not include any person in your entry who is under the age of 18 years. You must ensure your entry does not contain any virus, malware or other malicious or inappropriate computer code or material. You acknowledge that your entry and your name may be made publicly available by the Promoter (in its absolute discretion) and will be accessible to the general public to view.
5. The Promoter may copy and amend your entry and may use (or allow others to use) your entry and any rights in relation to your entry, to publicise this competition or for any other purpose. These rights are perpetual, royalty free, world-wide, irrevocable and transferable. For example, the Promoter may publish all or any part of your entry or any amended version of it. The Promoter may also decide not to publish an entry, to cease publication of an entry, or to publish an edited entry.
6. Where entry is via Instagram/TikTok/Facebook, you must follow the relevant Instagram/TikTok/Facebook Social Media Account up until the determination of the winner/s in order to be eligible to receive a prize.

7. Prizes and all elements of prizes must be taken as specified, as and when offered and cannot be altered or changed in any way by you or will be forfeited, and if forfeited, the Promoter will not be liable. If you forfeit the prize or any element of the prize for whatever reason, you will not be given cash or any alternative prize as a substitute. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter.
8. The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.
9. Any material failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).
10. If you or your entry are deemed by the Promoter to breach these Terms and Conditions materially, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's reasonable satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
11. You must not:
a) tamper with the entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the entry process);
b) engage in any conduct that may jeopardise the fair and proper conduct of the competition;
c) act in a disruptive, annoying, threatening, abusive or harassing manner;
d) do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
e) breach any law; or
f) behave in a way that is otherwise inappropriate.
12. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted for reasons outside the Promoter's reasonable control, including failure of any third parties to forward entry forms for inclusion in the draw, where relevant.
13. If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.
14. Prizes cannot be transferred or exchanged nor redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.
15. By entering, you request that your full address not be published.
16. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, pandemic, public health orders and the like, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.
17. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.
18. You may have consumer rights under statute including under the Competition and Consumer Act 2010 (Cth), which may be relevant to any issue or problem you encounter in relation to this competition and cannot be excluded or restricted. Nothing in these Terms and Conditions excludes or restricts those rights. See for more information about those rights.
19. Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).
20. Without limiting the previous paragraphs, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant), due to circumstances beyond the Promoter's reasonable control. Unless otherwise specified, prize/s will only be delivered to addresses in Australia.
21. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram, TikTok and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.