We’ve got a public service announcement for those who buy our baby wipes from Woolworths stores.
With your support we make hundreds of thousands of our much-loved Baby Wipes packs a year, and we are committed to going all-in on quality and performance, however we have been notified by our manufacturer of an issue with one particular batch of Baby Wipes.
This only affects batch number: QM1017A Exp: 01/23 11 13:59 sold at Woolworths stores between 1 March 2021 and 30 April 2021.
The affected timestamp within the affected batch of baby wipes was manufactured without preservative. As a result, mould may grow on the baby wipes.
Exposure to penicillin within the mould spores may cause an adverse reaction or health complications. This may pose a risk to people allergic to penicillin, people with weakened immune systems or those with sensitive skin, including babies.
It’s important to note that there are only a few products affected. We’ve identified that there are between 7-10 packs of our Baby Wipes that have left the supermarket shelves that may contain this issue. We want to assure you that we have already found 7 of the potential 10 packs. This leaves 0-3 packs that may have this issue.
We take the safety of our customers and the quality of our products very seriously. So we don't like it when something happens and we have to post this kind of notice. This problem has been identified and fixed promptly by our factory, with new measures in place to ensure this doesn't happen again.
If you have purchased a value pack of our baby wipes from Woolworths between March 1 2021 and April 30 2021, please check whether you’re in possession of an affected pack with the time stamp of 13:59. If you are, stop using products from the affected batch and please contact us. Our team will ask you to provide a photograph of the product, if at all possible, before disposing of the product, and will provide you with a full refund. To report your product or if you have any questions, please reach out to us at [email protected] or 1300 655 887.
Thanks for your ongoing support!
– Team Thankyou